COMPETITION OPEN TO THE PUBLIC
The Human Resources Section wishes to announce an anticipatory staffing process for a Passport, Citizenship and Consular Assistant at the LE-06 level within the Canadian Diplomatic Mission Network in Mexico. This staffing process will serve to build an eligibility list of qualified candidates at the LE-06 level to be used for indeterminate appointments or temporary assignment at this level within the whole Canadian Consular Network in Mexico, therefore, when you submit your application, you must specify if you wish to be considered for both types of employment or not.
CURRENT STAFFING NEEDS:
Using this list, we will staff a temporary Consular Assistant position at the LE-06 level for an 18-month period at the Consular Agency of Canada in Cancun (to cover a Canadian maternity leave). Please note that when you submit your application, you must specify if you wish to be considered for this specific temporary employment opportunity.
Generic Job Description (summary):
Under the general supervision of the Senior Passport and Citizenship Officer, this position provides passport, citizenship, consular and administrative support services to Canadian citizens within the country; receives and reviews passports applications and citizenship documents for Canadian citizens abroad; completes financial and accounting services in support of consular, passport and citizenship services provided; and performs other duties as required. The assistant is occasionally the first point of contact for distressed Canadians.
General Information:
Open to:Please note that this external process is open to all persons meeting the basic requirements, legally residing in Mexico, and who currently possess the right to work in Mexico on an indeterminate basis.
Closing date:September 02, 2018 at 23:59, Mexico City time
Start date:October 2018
Level and Salary:Level 6 (Base salary at step 1) = 287,530 MXN pesos per year (37.5 hours / week)
Benefit package:
Schedule of 37.5 hours per week
Paid overtime
Fifteen days of vacation leave per year during the first two years and then it increases to twenty days (prorated)
Aguinaldo of one month of base salary (prorated)
Vacation Premium of 50% (prorated)
Saving Fund - ceiling 13%
Private life, dental and medical insurance (major and minor expenses)
Pension Fund
IMSS enrollment
Conditions of employment
Any offer is subject to the obtainment of the required security clearance
Statement of Essential Qualifications:
Candidates are required to clearly demonstrate how they meet the screening requirements (education and experience) in their cover letter and CV.
Only those candidates who are screened into the process will be contacted with details of further assessment.
EDUCATION
University Degree (“título”) related to the position from a recognized university.
EXPERIENCE
Minimum of two years of recent experience (in the last five years) in providing client service to the public involving difficult and/or challenging situations.
Minimum of one year of recent experience (in the last five years) in data entry and/or using a web-based case/client/file management system.
Rated Requirements:
Candidates must also meet the Rated Requirements shown below, which will be assessed through any of the following: written test, oral communication, roleplay, interviews and reference checks. All qualifications are non-compensatory.
LANGUAGE REQUIREMENTS
Proficiency in Spanish, English and French
KNOWLEDGE
Knowledge of office and correspondence procedures.
Knowledge of standard computer software (Excel, Word, and Outlook).
COMPETENCIES
Professional and personal integrity;
Sound judgement;
Client service orientation;
Excellent interpersonal skills;
Excellent organizational skills;
Ability to work under pressure;
Resilience;
Autonomy;
Attention to detail.
Operational Requirements
Reliability Status;
Work schedule is subject to changes and overtime after hours and on weekends, and travel within Mexico might be required.
Conditions of employment
Please note that this external process is open to all persons legally residing in Mexico and who are legally able to work in Mexico.
Procedure
Interested candidates must forward, before the closing deadline, an e-mail containing the following two attachments, preferably in Word to Human Resources (**********):
An up-to-date electronic version of their Résumé, in English or French;
A properly formatted letter, in English or French: (a) indicating that they are interested in this specific position, quoting the job poster number and title, (b) confirming that they have carefully read this job poster and (c) detailing how they meet each of the points under the statement of qualifications;
A particular attention will be given to spelling, punctuation, writing and formatting of the covering letter;
Please indicate in your motivation letter if you want to be considered for indeterminate and/or temporary opportunities.
Please Note:
We will only acknowledge candidates who are screened into this competition.
Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email);
Candidates screened into this competition will be invited to further assessment;
Canadian citizens/residents and Canadian dual nationals will be subject to Canadian income tax deductions;
Candidates will be required to provide proof of the completion of their education degree.
