Estamos buscando el candidato adecuado para cubrir este puesto en una empresa apasionante.In this leadership role, you will have a team of 5 Team Leaders focusing on these processes to support both a Business Unit and Field Area Business Model.You will have direct ownership that includes day-to-day execution, organizational design principles, implementation of standardized policies & practices, and drive continuous improvement initiatives.As a leadership team, you will be located in Monterrey, Mexico, & part of a Shared Services Center organization.As Director, with the support of your leadership team, you will also contribute as a strategic partner and valued team member to our North America Business Unit Organization.These responsibilities include engaging in Operational & Financial Reviews, Process Effectiveness & Efficiency Programs, and driving Senior Executive Strategy Decisions to improve Order Processing, Cash Collections, Aged Accounts Receivables & Disputes, while fostering accountability at all levels.The North America business consists of 3 Business Units and a Field/Area based structure defined by 3 strategic Areas (East, West, & Canada) with customers that range from Large and Small Contractors, Retail, Government, Large and Small Commercial/National Accounts including both Installation and Services (Time & Material and/or Recurring/Subscriber) customer solutions.Other key parts of your role will be to:Develop, Attract & Train Staff?Adherence to JCI Policies & Procedures, which includes SOX Compliance.?Ensure a positive, open and flexible work environment is maintained.?Be a Valued Member of our Monterrey Business Center team, which also includes Record to Report and Procure to Pay Process leaders.BA/ MBA degree in business administration/management or Finance. International business and management degree also beneficial.7-15 years of experience in Order to Cash Processes (Order Entry, Credit, Collections and Cash) in a Global/Multi-National Operating environment. Includes managing teams of >200 people over this time period.Strong leadership qualities to engage with Business Unit GMs, CFOs and Operations to drive and improve overall performance across Order to Cash.Proven experience in Order Processing and engaging with Services and Sales Organization to ensure timely receipt of quality orders and associated metrics.Proven experience in running collection cycles, use of Collection tools (e.g. Get Paid) and establishing metrics to ensure process adherence.Proven experience in business and operational analytics on Cash and Cash related processes (e.g. Total Cash, disputes, unapplied cash, aged AR and process defects)Strong Business Process evaluation & documentation skillsProven experience in leading process and technical programs/projects to improve the Order to Cash processes, which includes pre-invoicing processes like Sales, Services and Supply Chain. Developing the strategy through to implementation for these programs in a matrix operational environment.Business Process Outsourcing experience is a positive skill.Excellent leadership, interpersonal and collaboration skills with the proven ability to effectively supervise, mentor, and influence employeesProficiency with Microsoft Word, Outlook and Excel (pivots and v-lookup)Strong leadership qualities to work within a matrix business model, deal with ambiguity, and to solve business problems that create shareholder value.English proficiency required; written and verbalDesde Grupo Ampm - Ciudad de México (Distrito Federal)Especialista de prevencion LIVERPOOL PLAZA DEL SOLte invita a formar parte de su gran equipo de trabajo, formamos parte de la cadena de Tiendas Departamentales...Desde Operadora De Almacenes Liverpool. S.A. De C. 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