Order Management Representative (12 Months Temporary)

Order Management Representative (12 Months Temporary)
Empresa:

Poly México


Order Management Representative (12 Months Temporary)

Detalles de la oferta

Descripción y detalle de las actividades
Poly (Plantronics) is a global leader in business and consumer audio communications. For more than 50 years, we’ve been driven by a single obsession to support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments.

Join our adventure!

Summary:

• Processes orders for materials or merchandise from sales staff or direct customer contact. Maintains customer files with sales contracts and other information.
• Gives price quotations, completes order sheets and checks the price and quantity of each item listed.
• Distributes order sheets to respective departments. May coordinate with departments regarding order status, shipping dates, prices, product availability and back orders.

Responsibilities:
• Responsible for managing all aspects of the customer’s order from receipt to shipment.
• Quotes, pricing and availability.
• Order processing into Oracle data base.
• Monitoring backlog reports.
• Work closely with the operations department to meet product delivery dates.
• Corresponded with customers via email, fax and EDI.
• Prepare required reports for customers and developed special reports to support customer
needs.
• Process returns and credits when required.
• Manage the collaborative planning process with our accounts.
Experiencia y requisitos
Required Education, Experience, Skills:

• High school education – college preferred.
• 1+ years related experience working in an Order or Accounts Management role
• Experience in retail.
• Requires excellent clerical skills along with telephone interface experience.
• Ability to transfer data using a keyboard.
• Excellent Customer Service Skills

Language Level
• 90% English conversational and written is a MUST

What do we have to offer?
• Joining a fun and supportive global team, going through a journey of change and globalization, truly making an impact on Poly’s success in the future.
• Joining a community that sets high standards, actively supports personal and professional development, and strives to provide an optimal work life balance.
Sitio web de la empresa:
https://www.poly.com/us/en
Tipo de contrato:
Permanente
Jornada:
Permanente
Horario:
Permanente
Nivel de estudios:
Permanente


Fuente: EmpleoNuevo


Área:

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