Operations And Claims Advocate - Mexico City

Operations And Claims Advocate - Mexico City

Willis Towers Watson

Operations And Claims Advocate - Mexico City

Detalles de la oferta

The Business

Corporate risk and broking
We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.
The Role

The main responsibilities are to secure documentation from insurance companies to verify the accuracy and completeness of information on claims, applications and related paperwork to analyze them and to produce well-structured reports and packages of information to be sent to Reinsurance markets or other WTW offices such as London that can help the decision making process easier for a swift response and expedite collection on those cases approved by Reinsurers. Must be prepared to go through difficult negotiations with Insurance Companies, Adjusters and Reinsurers, mostly in complex claims and have enough strength and sureness to defend what is considered, based on her/his experience, the right position on every specific case.
Will also help with back up work, through administrative specific tasks, overseeing other members of the team that will have the direct responsibilities of giving support to the operations in Mexico that will not being run by the Regional Hub in Argentina.
Duties and responsibilities
Reports directly to the CEO of the FAC Reinsurance operation in Mexico.Responsible for supervising, handling & recover all claims in line with WTW policiesTo analyze data on all claimsNegotiate complex claims with Ceding Companies, other WTW offices and Reinsurers
Direct communication with ceding companies and adjusters to get information necessary for processing claims.
Prepare reports to the attention of the CEO for decision-making process.
Perform other duties as assigned by CEO as deem appropriate, including back up work as described above.
The Requirements

Hold at least a degree in Business Administration, Engineering, Actuarial or related areas.
Have a minimum of five(5) years of relevant experience in Claims at a senior level.
Ability to maintain accurate records and provide regular reports on claims.
Ability to work under pressure of deadlines, with no supervision.
Ability to work sensitively in a multicultural environment and build effective working relations with clients and colleagues.
Experience handling teams.
Ability to identify and understands relationships, constraints and pressures affecting others.
Show effective negotiating and interpersonal skills.
Show analytical skills.
Be innovative and creative.
Ability to identify and resolve problems.
Demonstrable understanding and application of insurance/reinsurance principles and processes.
Proficient in the use of standard MS Office software (Word, Excel, PowerPoint).
Ability to communicate effectively (written and oral) in English. Levels C1/C2 preferable.

Ciudad: mexico city

Fuente: Neuvoo_Ppc


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