Navdb/Terrdb Account Rep - Mexicali

Navdb/Terrdb Account Rep - Mexicali
Empresa:

Honeywell International Inc


Navdb/Terrdb Account Rep - Mexicali

Detalles de la oferta

Driving Infinite Possibilities Within A Diversified, Global Organization
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes.
Help Honeywell be the customer's top choice by delivering excellent customer care
Build up your business acumen while learning to address customer needs
Be part of the team that is solving complex problems for the customer
YOU MUST HAVE

Bachelor's degree, or equivalent. Some experience in the field.
WE VALUE

A broad knowledge of principles and best practices in (customer service)
Excellent team and communication skills
An ability to take initiative and work with limited direction
An ability to influence at the operational level
Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems
NonexemptINCLUDES

1st Shift
Continued Professional Development


Fuente: Neuvoo_Ppc


Área:

  • Otros / Otros

Requisitos

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