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It Operations Manager (Bb-D170E)

It Operations Manager (Bb-D170E)
Empresa:

(Confidencial)


Detalles de la oferta

We are lookir an IT Operations Manager to our great office in City, . This role will manage the local BIT Operations teams which delivers 1st and 2nd line support. The team is part of Global Business IT. The Global Business IT team is responsibr maintaining office IT infrastructure and developing and administering internal systems. The team supports OLX globally with remote and on-site support as well as provides workplace IT to all users Were a team of 7, ambitious, curious people building marketplace platforms that make it super ear anyone to buy and sell almost anything, boosting local economies. you will be doing: Handling all aspects of Business IT Support in , Chile, Argentina, Ecuador, Colombia, Peru and USA. Drive the local team towards a common business goal while balancing global priorities by owning, prioritizing and communicating the short, medium and long term plan. Understand, partake in and discuss the architecture/technical decisions made globally as well as locally. Own backlog and priorities of efforts that will perfect and scale the team to the requirements of the business organization. Understand opportunities, requirements and priorities to ensure the rigcus of the ter the benefit of the business. Monitor, measure and evaluate success of key metrics and regularly report on metrics, SLAs, goals and roadblocks to management. Work closely and build relationships with Stakeholders and other IT Managers to understand where the business and IT are going so that the team priorities and efforts align with company objectives. Who were lookir: 3 years of Importante empresa leading an IT supponction in international companies / global teams, emphasis on technical staff. Curious persost learner with the ability to drive change and adapt quickly Analytical troubleshooter. You may not have the answer, but you want to and know how nd it. You are a team player who actively collaborates with people nd to problems. Importante empresa with supporting OS X and Windows based systems as well as basic understanding of Linux and exposure to scripting and terminal use. Importante empresa with IT Service Management and working in a service management tool with a ticketing system. The tool we use with OLX is ServiceNow. Knowledge of client and software deployment. Importante empresa with IT systems such as email and centralised user management as well as with cloud based systems and tools in general. Knowledge of and Importante empresa with Google G-Suiom a supporting perspective. Excellent written and oral communication skills in English. youll need to know about us: OLX Group is a global product and tech company with brands, 7000 people and one mindset. Our mission is to help people upgrade their lives. We make it super ear people to buy and sell almost anything, boosting local economies. Every month 350 million people use our trading platforms. Were goir a billion. We estimate that million things are exchanged on our apps and platforms every single month. We are curious, ambitious and allergic to corporate interference! We improvise, experiment and push each othrther, accepting uncertainty and motivating change. We are part of Prosus, a global internet group and one of the largest technology investors in the world! Aroundfth of the worlds population improve their daily lives using the products and services of companies that Prosus operates and invests in.
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Conocimientos:
It Operations Manager (Bb-D170E)
Empresa:

(Confidencial)


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