It Analyst Mex - Monterrey

It Analyst Mex - Monterrey


It Analyst Mex - Monterrey

Detalles de la oferta

Business Unit / VPCIOPosition to which it reportsIT Sr. Specialist MexObjectiveEnsure that end-user equipment infrastucture operates according to benchmark levels providing value to our business increasing employee productivity in alignment with the business objectives of the organization. The position is responsible for the definition of standards, best practices and implementation of IT end-user defined strategic solutions for MX Business Unit. This position is also responsible for the end-user equipment configuration and management of more than 2,700 devices and the alignment of the field services providers to excell in the support to our users.Main responsibilities*Ensure that IT Field Services Outsource provider delivers according to the server level agreement. This includes the supervision of software deployment, field services pipeline and security tools operation
*Scorecard of IT Services delivered to end users including actions plans to optimize end user device configurations
*Improve employee productivity by delivering the proper tools to our users, achieve costs eficiencies by managing properly the licensing contracts, maintaining a competitive advantage through continuous improvement of Desktop Infrastructure, systems and process.
*Design and develop systems, policies and procedures to safeguard the confidentiality and integrity of the information contained on the end-user equipment. Develop standards and best practices aligned to IT Global Strategy.
*Leading desktop/laptop projects for value creation on productivity improvement
*Maximize the usage and adoption of Nemak standard end-user tools such as MS Office, One Drive, Windows 10, Office 365, System Center, Backup tools, AntivirusProfile requirementsEduaction *Bachelor's degree in Computer Science, Electronics and Communications
*Master degree desired Languages Advanced english Experience 2+ years experience with Windows Server (2008, 2012, 2016)
Active Directory experience
Experience on Antivirus Systems Management (SCEP, Symantec)
Experience with network protocols (TCP/IP, IP, DNS, DHCP, SNMP, SMTP, UDP)
Hands on experience with cloud platforms (Office 365, Azure)
Overall experience with IT Infrastructure (Servers, Storage, Virtualization, Backup technologies).
2+ years experiencing managing IT Team
Experiencie with budget development Technical Skills *Project Management
*Time ManagementLocal / Regional candidates only

Fuente: Neuvoo_Ppc


  • Otros / Otros



  • Desktop

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