International Payroll Specialist - Mexico City

International Payroll Specialist - Mexico City

Safeguard World International

International Payroll Specialist - Mexico City

Detalles de la oferta

SafeGuard World International (SGWI) is a global payroll company specialising in global payroll outsourcing. The International Payroll Specialist will be responsible for managing international payrolls in a fast paced environment. This role will manage the full payroll process including receiving, validating, and completing payroll related data activities on behalf of SGWI. The role will also take full ownership of all client communications, ensuring timely responses, follow through, and resolution of client enquiries.

Essential Functions and Key ResponsibilitiesEstablish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients
To ensure timely receipt and delivery of payroll data in accordance with payroll schedules
Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations
Responsible for timely and accurate submission of all payroll data to required partners and/or clients
Responsible for on time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules
Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards
Managing enquiries from clients, internal regional service centres, and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements
Develop and drive action plans and root cause analysis reports for issues, as required
Participate in the development of processes and procedures for the team in accordance with customer and business requirements
Detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned
Serve as subject matter expert (SME) of payroll processes
Adhere to SSAE16 compliance audit controls and requirements
Additional duties as required
Core CompetenciesPassion for service excellence
Strong relationship management
Setting high standards for quality and quantity
Analytically minded with strong attention to detail
Accuracy with record keeping and reconciliation
Demonstrates an ability to learn and think quickly
Ability to work in a fast paced pressurized environment
Follows procedures and policies and keeps to schedules
Strong verbal and written communication skills
Required Skills and ExperiencePayroll/HR/Finance/Systems background with an understanding of the core competencies of the payroll process
Strong excel skills, advanced level advantageous
Fluent English in both spoken and written skills
Preferred Skills and ExperienceExperience in multi-national shared service environment
Experience processing global payroll
A professional payroll qualification
Additional language skills

LocationMexicoLocation CountryMexico

Fuente: Neuvoo_Ppc


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