Ingeniero De Soporte - Ciudad De México

Ingeniero De Soporte - Ciudad De México
Empresa:

Robert Bosch México S.A.


Ingeniero De Soporte - Ciudad De México

Detalles de la oferta

Company Description

Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values ??that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people..

Job Description

Provide complete IT infrastructure support for end users on a client server application

Monitor application server, network and interface between different components

Collaborate and Troubleshoot Operating system, Database and Network issues

Alert relevant support teams for problem resolution and corrective actions

Monitor system performance and ensure availability

Install appropriate patches or hotfix for operating system ITIL based Incident Management, Asset and Configuration management in Ticketing tool (SMT)

Qualifications

Experience in IT application support (L1 and L2)

Knowledge on Windows 2008 / 2012 Server Administration

Basic knowledge of Linux will be added advantage

Basic knowledge on database, PHP, Perl and Windows Scripting

Knowledge in Incident & Problem Management (ITIL V3 Certification will be an added advantage)

Knowledge on service management ticketing tools such as BMC Remedy, JIRA etc.

Knowledge of usage and implementation of Server Monitoring tools (Nagios, Centreon, Net-IQ, Splunk) will be added advantage

Excellent written and oral communication in English

Flexible to work under pressure and ability to be precise in communication are must

Should be able to work in shifts and travel to customer location on need basis

Additional Information

Bosch is constantly expanding its international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 13,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Ciudad: ciudad de méxico


Fuente: Neuvoo_Ppc


Área:

  • Tecnologías de la Información / Sistemas Operativos

Requisitos


Conocimientos:

  • Basic
  • Perl
  • Linux

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