Hr Representative Help Desk (English & Portuguese)

Hr Representative Help Desk (English & Portuguese)

Acros Whirlpool


Nuevo León



Hr Representative Help Desk (English & Portuguese)

Detalles de la oferta


We are looking for recently graduated talented individuals, Customer Satisfaction oriented with desire to learn and grow.

Portuguese Required*


Responds general HR questions when employees are looking for policies and procedures.

Navigation support for Success Factors and Portal.

Assists Employees with HR transactions (Requisitions, Job and Data Changes, etc).

Records the interaction (call/case) with the caller/requestor and tracking the solution.

Take part of continuous improvement activities that will increase quality and service delivery efficiency.

Desired Skills

Excellent communication skills

Strong customer service focus and ability to influence through collaboration

Attention to detail with excellent organization and planning skills

Ability to anticipate needs and use sound judgment, resourcefulness and tact/discretion in handling confidential matters

Demonstrated initiative with the ability to work independently and be resourceful

Ability to effectively manage multiple, competing priorities, with staggered deadlines, in a fast paced environment

Flexibility to respond to urgent project needs and shifting priorities

Ability to drive and lead projects as necessary

Demonstrated follow-through and results delivery

Minimum Requirements

EDUCATION: Bachelor's Degree

EXPERIENCE: 1 to 3 years experience in similar positions (Internships are taken into account)

LANGUAGES: Portuguese & English Proficiency

Fuente: FacilTrabajo


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