GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
To provide professional & proactive HR administration support to the GE businesses as part of the Global Operation HR team in Latin America processing HR transactions in HR systems. This will include developing an in-depth, wing-to-wing knowledge of company HR operations systems & processes, identifying and resolving operational issues, and supporting process improvements.
Responsible of the employee Data Entry into Oracle HR system during the On-Boarding, Lifecycle and Off Boarding stages and support audit to ensure highest standards of completeness, accuracy and compliance with relevant procedures
Ensure that the HR structures and systems are aligned to deliver key objectives efficiently and effectively, through timely and accurate communication, payroll and labour processes, preventing any liability or labour risk to the company
Ensure execution of HR operations processes (On & Off boarding, Employee Life Cycle) in compliance with relevant region, country and local regulatory laws
Challenging steps that may not make sense / add value
Deliver service in a timely manner and/or manage service delivery metrics and third-party supplier performance in relation to the assigned process
Drive HR expertise for assigned process within existing team of administrators (both internal and 3rd party) through knowledge sharing and training
Work in close partnership with multiple HR, Finance and GE Business areas to ensure seamless wing-to-wing processes and one face to Business and HR Partners and employee and the delivery of streamlined processes, standardization and digitization
Proactively seek customer feedback to identify areas for process improvement, standardization and productivity within assigned processes
Advise on complex questions/requests concerning the area of expertise in a professional, proactive, courteous & timely manner
Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements
Develop a strong working relationship with the GE HR community through proactive facilitation &improvement of HR processes, ensuring effective communication and early identification of requirements & any service issues.
Foster a culture of customer service excellence and continuous process improvement
Identify best HR operational practices within the region and support in Country implementation
Provide ad-hoc operational support for assigned process
Bachelor's Degree from an accredited university, major in Human Resources, IndustrialRelations, Business Management or related field or equivalent work experience
Minimum 2 years prior professional work experience (can include internships)
Fluency in Spanish and English + Portuguese (50% min), with professional verbal & written communication skills
Experience of an HR or Operations process (Shared Service) ownership role in a fast-paced, customer-oriented environment within a large organization
Experience working with tickets/tracking system with established SLAs
Experience doing Data Entry/Capturing
Experience working with HR systems/ERPs
Demonstrated organizational skills, high standard of accuracy, an excellent attention to detail, and excellent follow-up skills
Proficient skills with Microsoft Office
Experience establishing and maintaining fully collaborative supplier-customer relationships
Self-starter who can manage multiple tasks simultaneously with minimal supervision
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