“HSBC is committed to building a culture where all employees are valued, respected and where their opinions count. We want to build a culture where our employees are comfortable in bringing their whole self to work, regardless of gender, age, sexuality, ethnicity, disability, religious belief, background, and any other aspect of personal difference.”
"HSBC employees are committed to act with courageous integrity and standing firm for what is right. We are reliable, open to different ideas and cultures and connected with customers, community, regulators and with each other."
The Operational Management function provides support to Regional,Country COO and/or CAO on an ad-hoc basis across all of their areas of responsibility, covering the HOST COO Office, as directed.
The Operational Management (OM) Team will deliver and contribute to the definition of necessary policies, processes, procedures, and tools for their implementation and management in HOST COO Office, working with Global Functions such as Communications, Finance, HR or Strategy & Planning where required. The OM Team will drive continuous improvement across the Group/Region/Country COO structure in areas such as Change Execution, Financial Management and People.
AManagerwithin the OM Team is jointly accountable to the Head of Operational Management and/or CAO. This is a key role within in the Management layer within Region/Country COO Office.
This role has responsibility for contributing to:
·Change Execution – managing change, either internally or externally driven, on a continuous improvement basis
·Communication – support line manager in developing and executing communication plans, with Region/Country Communications
·Service Performance Management – support line manager in managing any “services” delivered to the business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”
·Financial Management –support line manager in providing robust financial planning, management, tracking and reporting, with Global/Regional/Country Finance
·Governance & Documentation – support line manager in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management
·Organisational Design – support line manager maintaining and continually reviewing organisational designs
·People – support line manager with implementing people strategies with Global/Region/Country HR
·Project execution – support line manager with region/country specific programmes supporting Group/Region/Country COO strategic actions’ execution or provide governance oversight on cross-line of Global Business / Global Functions
Impact on the Business- COO’s/ CAO/ Head of Operational
Provide management and administrative support to the Region/Country CAO/Senior Manager OM.
Supports the delivery of Change Execution – manage change, either internally or externally driven, effectively and efficiently, with appropriate stakeholder communication, to ensure the Group/Region/Country COO and CAO delivers its required services
Management Information - Produce accurate and timely management information including regular and on demand key performance indicator / management information reporting
Communication – develop and manage communication plans both within and outside of the Function to ensure internal and external teams have a strong understanding of the Function’s purpose, strategy, deliverables and value
Financial Management – support line manager with data collection, and analysis or relevant activities with financial planning, management, tracking and reporting of the Function’s budget, with Global/Region/Country Finance. In addition this role will support the Senior Manager, OM in activities related to Group/Region/County cost reduction programmes
Governance & Documentation – support line manager to ensure appropriate governance managed along with robust documentation and supporting management controls.
Organisational Design – support line manger to maintain and continually challenge the organisational design with the HR Team to ensure it is as simple, effective and efficient as possible.
People – support line manager and execution of policy and process, in line with Global/Region/Country HR, ensuring our people are engaged, well managed and supported.
Strategy Execution –support line manager to develop and implement approaches for Region/Country CAO/ Head of OM and or Senior Manager (s) ensuring strong stakeholder understanding of the purpose and value of the HSBC strategy.
Campo de trabajo
:EstrategiaTipo de vacante:Vacante del país
Importante empresa transnacional de manufactura/retail, te invita a su proceso de selección, ¿Qué talento buscamos? *** PROJECT MANAGER//LÍDER DE PROYECTO...
Desde Soluciones Mkd - Estado de México
Publicado hace 6 días
IMPORTANTE EMPRESA DE SECTOR FINANCIERO, UBICADA AL SUR DE LA CDMX, EN BÚSQUEDA DE: PROJECT MANAGER TI Requisitos: Especialización:Técnico en Informatica o...
Desde Grupo Is - Ciudad de México (Distrito Federal)
Publicado hace 8 días
¡ÚNETE A NUESTRA GRAN FAMILIA! Somos una empresa mexicana que genera experiencias de aprendizaje a través de la creación de contenidos interactivos, gestión de...
Desde Enova - Ciudad de México (Distrito Federal)
Publicado hace 6 días