Helpdesk Associate

Helpdesk Associate
Empresa:

(Confidencial)


Helpdesk Associate

Detalles de la oferta

At NTT DATAwe know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

Req ID:
15549

This position requires working onsite daily with full availability. Role Responsibilities : Answer technical support calls providing the required support and escalating to other support groups. : Provide support based on email generated requests or reports. : Document troubleshooting steps and detailed description of the customers incidents and requests. Requirements : Candidate must be able to work any shift : Great customer service skills : Near native English level : Basic computer knowledge

: Candidate must be able to work any shift : Great customer service skills : Near native English level : Basic computer knowledge

This is a full:time salaried position with a group company within NTT DATA. Please note, 1099 or corp:2:corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities. We offer a full comprehensive benefits package that starts from your first day of employment.

Salario:Competitive

Ciudad: guadalajara


Fuente: Tiptopjob_Xml


Área:

  • Tecnologías de la Información / Tecnologías de la Información en General

Requisitos


Conocimientos:

  • Basic

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