Helpdesk Analyst

Helpdesk Analyst
Empresa:

(Confidencial)



Área:

Otros

Helpdesk Analyst

Detalles de la oferta

Req ID: 21361 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.

NTT DATAServices currently seeks a
HelpDesk Analystto join our team in
Guadalajara,
Jalisco (MX:JAL),
Mexico (MX).

This position requires working onsite daily with full availability. Role Responsibilities : Answer technical support calls providing the required support and escalating to other support groups. : Provide support based on email generated requests or reports. : Document troubleshooting steps and detailed description of the customers incidents and requests. Requirements : Candidate must be able to work any shift : Great customer service skills : Near native English level : Basic computer knowledge

: Candidate must be able to work any shift : Great customer service skills : Near native English level : Basic computer knowledge

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices to learn more.

NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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Ciudad: guadalajara


Fuente: Tiptopjob2_Xml


Área:

  • Otros / Otros

Requisitos


Conocimientos:

  • Basic

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