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(Gis) Manager For Enterprise Infrastructure Services

(Gis) Manager For Enterprise Infrastructure Services
Empresa:

Whirlpool Corporation


Detalles de la oferta

Requisition ID:33418
Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.
GIS Manager for Enterprise Infrastructure Services
Reports to: GIS Senior Manager
Location: Apodaca, Nuevo León
Scope: LAR North (Mexico, Central America, Caribbean, Andean)
Job summary
The Global Information Systems organization is looking for an IT Infrastructure manager with a balanced (business and technology) profile that leads all efforts and delivers business results related to the stability and continuity of business operations through an outstanding management of IT Infrastructure resources, enforcement of global best practices, management of IT Services, Collaboration with other business units and stakeholders and Continuous improvement and innovation of in-scope areas: End User Services, IT infrastructure services and Information and Technology Security.
Candidate profile
The ideal candidate will have an excellent understanding of the business needs and how the related IT infrastructure services meet those needs in an efficient way. This person will need to be accustomed to work with cross-functional business stakeholders and be able to embed all business requirements into the IT infrastructure design and implementations. English level at 80% minimum is a must.
To be successful in this role, the person will need to have a business mindset, continuously demonstrate end to end ownership and accountability, be business outcome focused, be knowledgeable on the infrastructure related to digital ecosystems, be highly proactive and have good experience in agile methodologies.
Responsibilities
This position will have the main responsibility of driving Whirlpool’s strategic architecture direction for our Enterprise Infrastructure Services. The ultimate goal is to ensure an ecosystem of fit-for-purpose core technology platforms that allows Whirlpool to achieve its business results. Other key elements of this role are to ensure our ecosystem is stable, agile, functional, and scalable, while leveraging reusable assets in order to ensure compliance with security and data privacy standards. The ecosystem is end-to-end and of a regional and/or global approach so partnering with various business and GIS digital stakeholders, at global and regional level will be a key activity for this position.
This position will have accountability on the technical deployment, evolution and operations support of all topics related to his scope of responsibility.
As a GIS manager, you will:
proactively own the delivery of business results, not only the deployment of technology.
support the alignment and execution of Whirlpool’s strategic imperatives and the enablement of all the digital capabilities related to each imperative.
help build and maintain a world class technology ecosystem, and support the digital transformation of the company.
lead the development of technology strategy and solution roadmap, the technical design of solution architecture, the evaluation of short and long term technology solutions
work and align with internal, external, and global sponsors on key changes, priorities and strategies to meet Whirlpool business needs and drive business value.
ensure an agile delivery (Using the SCRUM methodology) of business solutions and results is executed and in a cost efficient way.
ensure all incidents, requests, changes and problems are addressed according to Whirlpool best practices.
Plan, monitor and control a well thought project and operations budget that is aligned with business performance.
In summary, this role is to be a trusted partner that serves as a technical subject matter expert (SME) to translate business processes and needs into Enterprise Infrastructure Services that allow Whirlpool to maximize business results.
Minimum Requirements
Education: IT related career, preferably with a Bachelor or Master degree related to infrastructure technologies
Work experience of 5+ years in the following:
Understanding business operations/needs and translating those in tactical plans and actions.
Thorough understanding of how to integrate business needs into a technology architecture.
Technology architecture evaluation and definition.
Managing IT Infrastructure and End User Services operations.
Defining, improving and tracking of IT infrastructure operations KPIs.
Defining IT Operations plans and their related budget.
Working with cross-functional teams located in different regions.
Technical skills/experience:
Serverless Architecture
Cloud technologies (AWS, GCP, Azure) and their corresponding cloud functions (e.g. Lambda , redshift , DynamoDB)
Hybrid Cloud Integration - iaaS, PaaS, SaaS
Network technologies such as IP Telephony, SDWAN, Wireless, Firewalls.
End User Services such as Printing, Compute, videoconference and collaboration, Asset Management, user tools, etc.
Information security technologies and controls.
Other skills:
Understanding of how Infrastructure operations impact business operations and revenue.
Skilled at prioritizing activities and balancing workload.
High sense of Urgency
Ability to manage multiple priorities and commitments concurrently.
Management of vendors, their performance and contracts.
Effectively plan and manage capital and expense budgets.
Proven knowledge on agile methodologies.
Excellent oral and written communication skills.
English level: above 80%
Preferred Requirements
Proven ability to deliver high profile, complex, technology projects.
IT Service Management knowledge. ITIL certifications are a PLUS.
To currently hold or at least that held two of these certifications:Cisco CCNA/CCNP, AWS/GCP, Microsoft Server related certifications.


Fuente: Jobsora

Requisitos

(Gis) Manager For Enterprise Infrastructure Services
Empresa:

Whirlpool Corporation


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