Fss Tech Vip Support - Mexico City

Fss Tech Vip Support - Mexico City


Fss Tech Vip Support - Mexico City

Detalles de la oferta

As part of the growing tendency that we've been having in Cognizant México because of all the new projects and clients acquired, we need people that wants to have the opportunity to face new challenges and obviously grow too.We are currently looking for a Field Services Tech VIP Support (4 to 8 years of working experience) with knowledge of different software and hardware to provide support (Windows, Desktop, Laptop, Printers, Handhelds, etc.) and an advanced level of English (80%) and advanced Spanish (80%) to communicate with multiple VIP stakeholders. The work location is in México City, México, in client offices.

Key Requirements

Windows OS / Troubleshooting.
Hardware configuration and management.
Ticket Management.
ITIL knowledge.
We Offer You
Being part of a fast growing organization.
An open, international and multicultural environment.
Access to further training through our own Cognizant Academy to ensure professional development.
The chance to work for large multinational clients.
A competitive/great salary.
Excellent company benefits.
Technical Skills
SNoPrimary SkillProficiency Level *Rqrd./Dsrd.1Software and Hardware Tech SupportPL3Required

* Proficiency Legends
Proficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.Employee Status : Full Time Employee

Fuente: Neuvoo_Ppc


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