Fse Software - Mexico City

Fse Software - Mexico City

Agfa-Gevaert Group

Fse Software - Mexico City

Detalles de la oferta

This position will be responsible for:
Support AGFA software
Needs both technical and social skills to deal with customers at all levels.
System clean installations.
Minimizes systems downtime.
Ensure customer satisfaction.
Well acquainted with Computer Systems (Servers, OS, and Nets).
Responsible for taking calls from customer, register and solve these calls.
To be successful in this position, you will need:
Technical Skills:
Ability to work under pressure, while appropriately managing customer concerns / escalations / expectations.
Prior experience in Systems (Hardware and Software).
Time management, organization, prioritization and follow-up skills.
Strong communications skills, both written and spoken.
Team work and communication.
Desirable experience supporting Servers, OS (Operating Systems), Nets.
Desirable experience in IT

English written and spoken (advanced).
Soft Skills:Need to be very customer focused. Customer service skills, including the demonstrated ability to work constructively with both internal and external client groups. The ideal candidate will also have experience with graphic arts. Excellent communications skills and customer service. Work under pressure, proactive, goal oriented, rapidly adapt and respond to changes in environment and priorities. Desirable previous experience in Graphics Arts.

Job Segment:Developer, Engineer, Software Engineer, Graphic Design, Technology, Engineering, Creative

Ciudad: mexico city

Fuente: Neuvoo_Ppc


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