A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
What will I be doing?
As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage all Food and Beverage Outlet operations Maintain exceptional levels of customer service Ensure compliance of brand standards Recruit, manage, train and develop the Food and Beverage team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll Set departmental targets and objectives, work schedules, budgets, and policies and procedures Develop menus with other members of Food and Beverage team Accountable for monthly stock takes Incentivise team members to maximize sales and revenue Carry out annual and mid-year appraisals with Managers under your responsibility Evaluate guest satisfaction levels with a focus on continuous improvement Ensure communication meetings are conducted and post-meeting minutes generated Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
We are seeking a Food and Beverage Manager with the know-how of delivering a sophisticated yet fun experience at the soon to open Canopy "La Isla Cancun"
A Food & Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Management and/or supervisory Food and Beverage experienceAble to meet financial targetsPreferable experience from "Lifestyle Hotels"Ability to direct and organize night events & gatheries, with a lifestyle and trendy experience. Ability to comply with all Food and Beverage brand standardsCapacity to work under pressureExcellent grooming standardsWillingness to develop team members and selfFlexibility to respond to a range of different work situations.Ability to work on your own or in teams.Excellent communications skills to establish relationships with promoter, DJ's, It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Degree in relevant areaBilingual - Spanish/EnglishPassion for delivering exceptional levels of guest service.+2 years of experience in F&B Manager
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!