Dot Net Application Support

Dot Net Application Support
Empresa:

Sequoia Connect



Área:

Otros

Dot Net Application Support

Detalles de la oferta

Our client is a global technology consulting and digital solutions company helping more than 300 clients succeed in a converging world. They go the extra mile for their clients and accelerate their digital transformation with Mosaic platform enabling their mobile, social, analytics, IoT and cloud journeys.

Our client is a USD 14 million company with 104,000+ professionals across the 5 continents, helping global customers with innovations solutions.

The Group operates in the key industries that drive economic growth, enjoying a leadership position in the construction industry, financial industry and technological.

We are currently searching for a Application Support

Responsibilities

- Required - Fluent with Spanish language(verbal and written).
- Production Support including incident resolution, problem management, service request execution.
- Resolve tickets, fix code for .NET application defects.
- Triage tickets to the right COTS product vendors.
- Assist with configuration
- Ensure adherence to SLAs by closely working and coordinating with stakeholders such as Incident Management team, end users, Business SMEs and 3rd party vendors.
- Participate in Root Cause Analysis activities.
- Carry out escalations as and when required.
- Assist with ticket monitoring and reporting activities.

Requirements

- Prior knowledge with any COTS products will be an advantage.

Language:

- English advance
- Spanish Native

If you meet these qualifications and are pursuing new challenges that focus on delivering innovative solutions that increase business value, we’d like to talk with you today. Come be a part of the action at Sequoia Connect.


Fuente: Bebee


Área:

  • Otros / Otros

Requisitos

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