A Director of Group Sales is fully responsible for the development of the Sales Groups Team and the design of the marketing and sales strategies it uses to increase revenue.
What will I be doing?
As Director of Group Sales, you are fully responsible for the development of the Sales Groups Team and the design of the marketing and sales strategies it uses to increase revenue. The Director of Group Sales will promotes the services and facilities of the cluster Hotels to all customers and Guests and cross sell the other products within the Hilton family of brands when appropriate. Specifically, you will be responsible for performing the following tasks to the highest standards:Analyse competitors' activities and pricing strategiesMaximise occupancy and average rates through well-executed inventory and yield management controlIdentify the most profitable services that the hotel can deliver with quality and most profitablyMaximise all Group revenue opportunitiesReview business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targetsContribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategyUnderstand the competitive market place and implement approaches to ensure the hotel stays ahead in the local marketEnsure the Group Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contractsManage and develop the Groups Sales Team to ensure career progression and effective succession planning within the hotel and companyBuild strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
What are we looking for?
A Director of Group Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Excellent oral and written communication skillsAbility to communicate, verbal and in written form, effectively with Management and Ownership groupsExcellent organisation and planning skillsAbility to work well under time pressure and/or demanding travel schedulesExcellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partnersAbility to perform critical analysisStrong experience in hospitality forecasting, pricing and inventory controlStrong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targetsStrong analytical skills to understand key business indicators and competitive trends and develop approaches to these challengesExcellent selling capabilities and the ability and desire to coach selling techniques to Team MembersIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of the hotel property management systemsPrevious experience in the same or similar roleRelevant degree, in business development or other relevant business field, from an academic institution
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!