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Digital Specialist

Digital Specialist
Empresa:

Mars


Detalles de la oferta

.

One Mars Digital Specialist, Querétaro, Panama or Puerto Rico.

The purpose of this role is to act as a custodian for our Corporate Reputation and Brands Reputation through digital platforms. This position is accountable for the execution of our digital strategy and responsible for providing the best experience to our consumers and potential candidates through digital media, including web, mobile and social media.
What are we looking for?

- Degree onCommunication, Marketing, Computer Scienceor similar.
- 1-2 years ofprofessional experience as community manager or digital marketing.
- Great communication & presentation skills are required (oral, spelling and written).
- Passionate aboutdigitaltrends and finding new ways to communicate.
- Customer service orientation.
- Analytical abilities would be needed to succeed.
- Proficient English is needed.
- Previous customer care experience is a nice to have.
What would be your key responsibilities?
- Responsible for management and execution of employer branding strategy through digital media, aligned with our Employer Value Proposition.
- Ensure correct digital strategy execution focusing on our brands and aligned to our Global Standards Communication guidelines.
- Responsible for providing the best experience to our consumers and potential candidates.
- Monitor best practices on digital media to identify new trending topics, technologies and media material.
- Deliver insights that helps digital strategy through data analysis.
- Lead communication in the process of consumer care about our brands in social media, ensuring correct execution and follow up to build Corporate Reputation.
- Lead Consumer Care for Mars Wrigley complying with the Consumer Care Standard, and Internal Key Stakeholder connection.
- Effective management for complicated consumer care cases.
- Bring together visual materials through an effective coordination of design agency and internal stakeholders.

What can you expect from Mars?
- We areFamily Owned Business whereThe Five Principlesarethe center of every decision we make.
- Be part of a collaborative teamof Associates, work together with a Cross-Segment scope & partner with Regional and Global stakeholders toshape the future of our Corporate Affairs digital communication.
*This position can be located in Querétaro, Puerto Rico o Panama offices*

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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Fuente: Neuvoo2_Ppc

Requisitos


Conocimientos:
Digital Specialist
Empresa:

Mars


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