Customer Success Manager

Customer Success Manager
Empresa:

Charger Logistics


Detalles de la oferta

We're proud to say we've been named one of "Super Empresas Expansión 2023 Top Companies. Description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based in our Monterrey office.
Responsibilities: Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are metManage customer expectations and provide exceptional customer serviceWork with Implementation team on successful opportunities to ensure accuracy in our pricing programParticipate in rate matrix reviews to ensure profitability and competitiveness for key accountsParticipate in rate calculations, report preparation and customer presentations for all large-spend bidsEnsure customer commitments are met, working with internal teams and executing operational tasks as needs.Collaborate and provide assistance to Customer Service Department in delivering optimal transportation service solutions.Maintain a database of clients, prospects, partners and vendors.Monitor market conditions, product innovations, and competitors' products, prices, and salesPerform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reportsConsult with clients to resolve problems and to provide ongoing supportCoordinate prospect, sales and current customer meetings working closely with VP of Sales and Customer Service.Requirements
Proven track record with a strong focus on account management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'4+ years of account management experience in transportation and logistics fieldRecent college or university degree in Marketing or Business-related field is requiredAbility to understand the business processing requirements using technology and conceptualize creative solutions to implement themExperience working B2B sales involving complex deals is an assetStrong knowledge and understanding of the sales and operations planning processStrong verbal, written, and presentation skills & strong interpersonal and customer relation skillsStrong negotiation skills with proven closing abilityAbility to function independently with little or no supervision as well as function in a team environmentWe offer competitive pay package:Savings fundHealthcare Benefit PackageFood couponsLife insuranceHigh competitive salaryPerformance bonusChristmas bonus.In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability. We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you.
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Fuente: Jobleads

Requisitos

Customer Success Manager
Empresa:

Charger Logistics


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