Customer Service Representative - Fhi 360 Headquarters

Customer Service Representative - Fhi 360 Headquarters
Empresa:

Fhi 360 Headquarters



Área:

Otros

Customer Service Representative - Fhi 360 Headquarters

Detalles de la oferta

Job Description

TheCustomer Service Representativewill be based inAguascalientes. will be responsible to develop and implement the best service.
We are looking for someone who demonstrates:
Intense collaboration
Passionate customer focus
Thoughtful, fast, disciplined execution
Tenacious commitment to continuous improvement
Relentless drive to win
Here is a glimpse of what you’ll do:
Provide Voice of Customer to internal organization to better serve and meet the Customer needs
Receive Customer forecast/ PO and work with Planner to acknowledge to Customer
Provide necessary shipment details to Customer for tracking
Handle Return Material Authorizations (RMA) or any other issues with Customer
Work with Customer to get on-time payment
Timely responses to Customer’s urgent enquires
Personnel Management.
Here is some of what you’ll need (required):
English 100%
Excel 100%
4 years or above customer service representative or relevant working experience in foreign-invested company
Required to have the capability to quickly learn & understand different type of business, have a good business sense
Here are a few of our preferred experiences:
Negotiation
Good English skill
Good communication skill
Good stress tolerance
Good computer skills, MS office
Here are a few examples of what you’ll get for the great work you provide:
Competitive Salary.
Life & Medical insurance.
Christmas Bonus.
Food Coupons.
Saving Fund.
Job Category

Sales - Marketing - Account MgmtFlex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices on the basis of: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.The information we collect:

We may collect personal information that you choose to submit to us through the Website or otherwise provide to us. This may include your contact details; information provided in online questionnaires, feedback forms, or applications for employment; and information you provide such as CV/Resume. We will use your information for legitimate business purposes such as responding to comments or queries or answering questions; progressing applications for employment; allowing you to choose to share web content with others or; where you represent one of our customers or suppliers, administering the business relationship with that customer or supplier.


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