Customer Service Representative

Customer Service Representative
Empresa:

Dj Orthopedics De México, S.A. De C.V.



Puestos Vacantes:
2

Área:

Otros

Customer Service Representative

Detalles de la oferta

Responsible for responding to routine inquiries, orders and complaints for customers regarding company products and services. Duties include: looking up information and transactions on-line; verifying information; taking orders; resolving routine problems and inquiries and referring difficult problems to more experienced staff. Maybe involved in cross-selling or sales referrals of products and services. Will operate and navigate through Company order system (Oracle).

Main Duties:
• Process customer orders via phone, email and fax
• Assist customers with:
• Placing orders
• Provide tracking of their order
• Product Availability
• Returns (Quality and Non-Quality)
• Misc inquiries

Experiencia y requisitos:
Requirements:
• Customer Care experience (2 yrs)
• Well developed communication skills
• Positive energetic attitude
• Ability to communicate effectively (English/Spanish)

Knowledge:
• Oracle, windows, Office
• English level: 100%
• Visa (preferred).


Fuente: EmpleoNuevo


Área:

  • Otros / Otros

Requisitos

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