Csr Inbound For Chat - San Pedro Garza García

Csr Inbound For Chat - San Pedro Garza García
Empresa:

Sitel


Csr Inbound For Chat - San Pedro Garza García

Detalles de la oferta

About Us
We are Sitel. We are one of the world’s leading outsourcing providers of customer experience management and we would like to share something with you - our promise of experience. Experience is everything at Sitel. It’s what sets us apart from the rest. Whether we’re dealing with a simple account query or creating an entire customer management strategy, we collaborate with our clients, we share our expertise, we build trust, and create strong customer relationships; adding value through our key brand attributes: knowledge sharing, a people first culture, global strength combined with local flexibility, and operational excellence.
Benefits
The Higher base salary in Monterrey
Performance bonus and great benefits
Free Transportation
Cafeteria
Direct Contract
Law benefits.
Private parking.
Scholarships with the best universities in Monterrey for you and your family
Development opportunities
Make up to $13,700 per month
Job Summary
Main Job is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular service.
Requirements
High School Diploma or GED certificate.
Previous customer service and/or call center experience preferred.
Advanced English
Excellent interpersonal, written, and oral communication skills.
Schedule Availability
Ability to type between 25 to 30 WPM
Primary Job Responsibilities
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Education
High school diploma or equivalent

Job Segment:Customer Service Representative, Call Center, Customer Service

Ciudad: san pedro garza garcía


Fuente: Neuvoo_Ppc


Área:

  • Otros / Otros

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