Csr Inbound For Chat 06/18/2018

Csr Inbound For Chat 06/18/2018
Empresa:

(Confidencial)


Csr Inbound For Chat 06/18/2018

Detalles de la oferta

About Us 13; We are Sitel. We are one of the worlds leading outsourcing providers of customer experience management and we would like to share something with you : our promise of experience. Experience is everything at Sitel. Its what sets us apart from the rest. Whether were dealing with a simple account query or creating an entire customer management strategy, we collaborate with our clients, we share our expertise, we build trust, and create strong customer relationships; adding value through our key brand attributes: knowledge sharing, a people first culture, global strength combined with local flexibility, and operational excellence.

Benefits

:The Higher base salary in Monterrey
:Performance bonus and great benefits
:Free Transportation
:Cafeteria
:Direct Contract
:Law benefits.
:Private parking.
:Scholarships with the best universities in Monterrey for you and your family
:Development opportunities
:Make up to 13,700 per month 13;

Job Summary 13;

Main Job is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular service.

Requirements

:

High School Diploma or GED certificate.
:

Previous customer service and/or call center experience preferred.
:

Advanced English
:

Excellent interpersonal, written, and oral communication skills.
:

Schedule Availability
:

Ability to type between 25 to 30 WPM 13;

Primary Job Responsibilities 13;

Responsibilities:

:

Handle customer inquiries and complaints
:

Provide information about the products and services
:

Troubleshoot and resolve issues and concerns
:

Document and update customer records based on interactions
:

Develop and maintain a knowledge base of the evolving products and services 13;

Education 13;

High school diploma or equivalent 13;
13;

:ul

Ciudad: san pedro garza garcia


Fuente: Tiptopjob2_Xml


Área:

  • Otros / Otros

Requisitos

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