Crm Lifecycle Lead, Uber Eats

Crm Lifecycle Lead, Uber Eats

Uber Technologies Inc

Crm Lifecycle Lead, Uber Eats

Detalles de la oferta

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
We are looking for a Customer Relationship Management Lead to manage the Uber Eats Lifecycle based in Mexico City, focused on Spanish-speaking Latin America. You will work closely with internal stakeholders by leading projects, processes, campaigns and experiments. At Uber, CRM focuses on owned channels: email, push notifications, SMS, and in-app cards.
What You’ll Do

Focus is on brand and campaign support design (70%) and production design (30%)
Project leader who understand business needs and can translate this into creative solutions
Collaborative spirit, who is hands on to deliver concepts and visual executions.
Knows how to work within a Brand framework but also how to push this forward
Develop analytical frameworks and metrics to measure ongoing business performance, understand key variables, improve campaign effectiveness
Identify actionable insights and recommendations to support strategic decision making
Use tools such as Excel and Tableau to work efficiently at scale and monitor project management

What You’ll Need

Minimum of 4 years of CRM experience but we will consider candidates with less experience if they meet our other requirements
At least 1 year experience in managing large scale CRM campaigns in ecommerce
Proven expertise creating multi-step nurture and cross selling campaigns, lead scoring models and complex buyer journeys across multiple touch points including SMS, email and in app cards
Results-driven with exceptional attention to detail and knowledge around metrics, specifically A/B testing, KPI tracking and ROI analysis
Experience creating creative and technical campaign briefings
SQL knowledge is a plus

About the team

Uber Eats globally is pioneering how to deliver the best of your city right when you want it. Our team has taken the idea of food delivery and developed a world class service using data and institutional knowledge.

Fuente: Bebee


  • Otros / Otros



  • SQL
  • Access

Ofertas Relacionadas

Ingeniero de control de calidad

• Dar soporte a producción, inspecciona, audita y resuelve problemas, interpretación de datos, habilidad para trabajar en equipo. • Facilita y participa en...

Desde Baja Industries, S. De R.L. De C.V. - Baja California

Publicado hace un mes


Servicio al cliente Experiencia y requisitos: Dominio del idioma inglés, disponibilidad de tiempo, edad de 18 a 30 años; Mandar CV A CORREO ELECTRONICO...

Desde Hotel Misión Grand Juriquilla - Querétaro

Publicado hace 25 días


Elaboracion de facturas electronicas reportes en excel coordinar el departamento de facturación Experiencia y requisitos: habilidad en captura preparatoria o...

Desde Frutierrez - Baja California

Publicado hace 23 días

Production supervisor

*Manage a group of people along with production group in order to meet the customer demand with the highest quantity, right quantity and on time. *Seek for cost...

Desde Autoliv Safety Technology De México, S.A. De C.V. - Baja California

Publicado hace 23 días