Crewing Efficiency & Performance Sr. Coordinator

At Viva, we are looking for passionate people to join our team, and we believe this is the perfect time to do so.
Viva Aerobus is the preferred, fun, and profitable low-cost airline in the Americas, boasting the youngest fleet in Latin America and the fastest growth in the world.
We cultivate a culture of inclusion, passion, and transparency, breaking with tradition and rethinking how we work, while committing to service excellence and passenger safety.Join our #GenteViva and let's reach new heights together!Viva Aerobus is currently searching for Crewing Efficiency & Performance Sr. CoordinatorThe Crewing Efficiency & Performance Sr.
Coordinator is responsible for tracking and analyzing key performance indicators (KPIs) related to crew utilization, productivity, and overall crewing efficiency, ensuring quality of the crewing deliverables, being responsible for standardization and documentation of area procedures.
This role ensures continuous improvement initiatives in crew management processes.His or her primary objectives include: Define, monitor, and report KPIs: for crewing operations, develop dashboards and reporting tools for enhanced data-driven decision-making.Analyze trends in crew utilization, delays, and compliance: analyze trends, fatigue and compliance to identify efficiency gaps.Identify inefficiencies and propose process and systems improvements: identify inefficiencies and recommend process improvements to optimize crew management and costs, ensuring crew performance aligns with company goals and benchmarks, ensuring standardization and documentation of processes.
Responsible of performing audits and ensure crewing deliveries quality.Provide insights into cost-saving opportunities related to crew operations: collaborate with key stakeholders to apply initiatives leading to costs savings.Implement continuous improvement initiatives: lead improvement initiatives for crewing, ensuring that all processes, systems, strategies and communication methodologies align with company goals and adaptability.The candidate: 3 to 5 years of experience.Advanced and fluent English (mandatory).Bachelor's degreeExperiencePerformance analysis, KPI management, or operational analytics (preferably in aviation).Crew productivity analysis and performance metrics.Experience in process & continuous improvement methodologies.Ability to identify inefficiencies and propose process improvements.Technical & Soft Skills:Continuous improvement methodologies.
(Required)Proficiency in Microsoft Excel.
(Required)Databases and data analytics, AI and ML (Required)Lean Six Sigma Certification.
(Desired)Change Management Certification (Desired)Benefits you will enjoy as #GenteViva Schedule: Flexible / Home Office / Hybrid Scheme.
Incredible work environment #TheBestAirlineToWork.
Unlimited vacation days since day one.
Savings fund and savings account.
Staff Travel: Flights to any of Viva's destinations at a lower cost for you and your loved ones (12 spaces).
MyIDTravel: An alliance with over 20 airlines so you can fly around the world at a lower cost.Life and medical insurance, family medical assistance online 24/7.
Discount agreements that improve your life: Gyms, retail stores, restaurants, universities and many more… Benefits above to those offered by law.About us: We are the lowest cost airline, with the most modern aircraft fleet in Mexico one of the most modern aircraft fleets in Latin America and the 1st in Mexico, being one of the fastest growing airlines in the world.
At Viva Aerobus we recognize that our talent is diverse.
We respect the living conditions of each person and promote gender equality and opportunities.
We encourage innovation, collaboration and build an environment of respect and inclusion that allows us to be ourselves.
We care about the well-being of our people, we take care of every detail to always have healthy, safe, and happy employees.
Take this flight and let's travel to your new destination together!