Contact Center Representative

Descripción de la publicación:
**_ Contact Center Representative_**

About Aon:
AON is a leading global professional services company providing a broad range of risk, retirement and healthcare solutions.
Our 50,000 colleagues in 120 countries empower results for clients, using proprietary data and analytics to provide insights that reduce volatility and improve performance.
**_
Profile: _**
- Following client specific requirements to meet each clients' exact needs.
- Achieving team and individual targets (KPIs, SLAs, quality targets).
- Reviewing and updating procedures and documentation.
- Managing client mailbox.
- Cooperates with operations team to resolve open workflows in a timely manner within SLA's

**_
Requirements_**

Education: Bachelor's degree

Language: (English/Spanish) or trilingual (English/Spanish/Portuguese)

Skills of service attitude, teamwork, willingness to change, flexibility, decision making, prioritization, communication

**_
We offer_**

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
**_
Our Colleague Experience:_**

From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.
They make a difference, work with the best, own their potential, and value one another.
This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility.
To learn more explore our site.