Contact Center Representative

Contact Center Representative


Contact Center Representative

Detalles de la oferta

Join our team and work in a technology company in San Francisco!

PayJoy was founded in 2015 at Stanford University in Silicon Valley, secured over $20M of funding from top venture capital firms, and is now selling to customers across the US and Mexico, with ambitions to reach the 3 billion underbanked consumers worldwide.
We are a proud innovative company that is continuing to grow. As a result, we set the quality, dedication, and ability of our team to meet the highest standard of performance and business practices. Furthermore, in nurturing relationships with our partners, it is crucial for our companies thrive and success to care for our customer to the highest levels of excellence, to never be contempt and to always improve upon what we have built.

Job Duties:
• Answer phone calls from customers and stores (No sales)
• Reply chats
• Evaluation of information
• Complete sales transactions
• Find alternative solutions for customers
• Contribute with ideas for the improvement of the service
• Troubleshooting

• Excellent English (spoken and written) required
• Full time, rest can be on weekdays (2 days)
• Experience in customer service campaigns or technical support
• Experience in installing Android software and applications (desirable, not essential)
• Great service attitude
• Initiative
• Patience
• Teamwork
• Eager to learn

We offer:
• Great work environment in a Silicon Valley company that is changing the way to buy smartphones with financing in Mexico
• Competitive salary according to aptitudes ($ 8'000 - $ 12'000 monthly – nonnegotiable)
• Benefits of law
• 2 days of rest during the week
• Growth opportunity

If you are interested in being part of this great company, we want to know about you!

Fuente: Talenteca_Xml


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