Cisco Senior Consultant

Cisco Senior Consultant
Empresa:

Sequoia Connect


Cisco Senior Consultant

Detalles de la oferta

Our client represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise™. Our client is a USD 4.0 billion company with 107,100+ professionals across 90 countries, helping over 800 global customers including Fortune 500 companies.

Its innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to its stakeholders. Our client is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List.

Our client is part of the USD 16.9 billion Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, after-market and vacation ownership.

We are currently searching for a Senior Consultant

Responsibilities

- Consultancy regarding the internal process flows of the ODIN Platform, regrading: metrics, process triggers, SLA levels, Front Store, Portal services, Daily Billing Process and Post-Daily billing Process.
- Performs analysis and diagnosis of highly complex networking problems.
- Performs analysis of highly complex network designs.
- Builds simulated networks in test labs to resolve highly complex problems and compatibility issues.
- Introduces new ways of working
- Demonstration of Cisco products and solutions to customers.
- Ability to sell / present to customers the value of Advanced Services
- Collaborates proactively with other NCE’s to ensure optimal use of resources to meet customer needs.
- Contribute to customers knowledge through the delivery of Knowledge Transfer Sessions
- Transactional Projects
- Project Consulting role:
- Generates standard project documentation including detailed test plan for highly complex networks.
- Generates network configurations from Low Level Design for highly complex networks.
- Supports pre-sales activity for highly complex networks.
- Plans and executes highly complex Network Upgrade and Network Migration activity.
- Leads network design workshop.

- Proactive Service & Support:
- Works extensively with clients, Account Team and Cisco resources on developing a strategy and the deployment of most complex services and required Network Support Systems
- Assists customer with deployment and strategy of highly complex tools and related Network Management Systems
- Leads design workshop

- Reactive Service & Support:
- Assures that the most complex customer network problems across a broad range of technologies are properly and quickly resolved.
- Acts as a focal point for most complex network problem resolution

- Advanced Services Technology Specialization Teams:
- Provides training to other NCE’s as well as real-time escalation response for support issues.
- Owns responsibility for driving regional Advanced Services projects.
- Provide mentoring and coaching for junior NCE’s to develop future technical resources
- Excellent understanding of own Customer’s business goals and objectives.
- Be recognized as SME for the development and delivery of Knowledge Transfer sessions

- Accountable to highest levels of senior management to ensure project commitments and Advanced Services deliverables are met. Recommends and initiates projects to benefit customers and Advanced Services wide objectives.
- Leads others in a team environment to achieve common goals. Provides technical leadership to customers & internal resources.
- Shapes the opinions of key stakeholders (customers, vendors, business partners).
- Resolves problems that have been escalated to the highest level for mission critical implementations.
- Focuses organizations on doing what is best for the customer
- Participates as special beta testers, works with BUs, member of v-technical teams, etc.
- Solves complex, cross-functional issues that cross many technologies. Can apply good analytic process to any issue to help bring to resolution.

Requirements

- Typically requires BS, CS, or University degree equivalent plus 5-8 years experience in network Consulting or telecommunications support environment. Advanced degree is also preferred.
- Expert level internetworking troubleshooting in a large-scale network environment.
- Undertake support as designated Advanced Services Consultant for large-scale networks. Must possess strong technical account management skills. Minimum 1 year of experience in high-level support.
- Large-scale network design skills.
- Active participant in virtual technology teams within Advanced Services.
- In-depth knowledge of network management, network availability & capacity planning.
- Expert level knowledge in (2) of the following and strong knowledge in all other areas of: IP internetworking, LAN Switching, ATM & Voice technologies, IP Telephony, SAN, CDN, Optical, Wireless, IPCC. WAN protocols (Frame Relay, ISDN). IP Routing protocols (IGRP, OSPF, EIGRP, BGP).
- Expert level internetworking troubleshooting in a large-scale network environment.
- Undertake support as designated Advanced Services engineer for large-scale networks. Must possess strong technical account management skills. Minimum 1 year of experience in Advanced Services or high-level support.
- Large-scale network design skills.
- Active participant in virtual technology teams in Advanced Services.
- In-depth knowledge of network management, network availability & capacity planning.
- Very Strong Consulting and communication skills
- Professional level CCDP or CCNP and CCIE written
- Type and Size of Projects
- Leads and works on projects that are strategic, of high visibility, and involve highly complex emerging technologies and solutions integration. Is size a determinant
- Represents Advanced Services in providing leadership and direction on solutions that maximize the business benefits to the customer
- Strong understanding of all chosen current technologies and good understanding of emerging technologies. Focus on technology and how to use it.
- Proven technical project management skills.
- Strong technical presentation skills to all levels, especially to Cisco and customer senior management.
- Leadership and mentoring skills.
- Ability to influence at senior levels in Cisco and within customer organizations.

Desired

- CCIE lab strongly preferred
- Expert knowledge of at least one technology and aiming for expertise in at least one other technology
- Some experience in a leadership role

Language:

- English advance
- Spanish Native

If you meet these qualifications and are pursuing new challenges that focus on delivering innovative solutions that increase business value, we’d like to talk with you today. Come be a part of the action at Sequoia Connect.


Fuente: Bebee


Área:

  • Otros / Otros

Requisitos


Conocimientos:

  • WAN

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