Call Center Agent (Teammate)

Call Center Agent (Teammate)
Empresa:

Tecma West



Puestos Vacantes:
20

Área:

Otros

Call Center Agent (Teammate)

Detalles de la oferta

?Receive inbound and/or place outbound calls
? Provide accurate and timely responses for inquiries coming through email and live chat support channels
? Filter content from Client’s website
? Perform data and research functions
? Provide support through known basic troubleshooting techniques
? Manage and resolve customer complaints
? Identify and escalate priority issues
? Route calls to appropriate resource, when necessary
? Document all information on customer interaction according to standard operating procedures
? Always strive for Good Customer Satisfaction and Experience

Experiencia y requisitos:
Requirements:

? Bilingual (Fluent English).
? Basic computer skills (typing skills).
? Motivated.
? Growth oppotunity.
? Have schedule availability (available to work weekends and night shifts).
Perform data and research functions
? Provide support through known basic troubleshooting techniques
? Manage and resolve customer complaints
? Identify and escalate priority issues
? Route calls to appropriate resource, when necessary

Ciudad: tijuana


Horario: Disponibilidad de horario


Fuente: EmpleoNuevo


Área:

  • Otros / Otros

Requisitos

Ofertas Relacionadas

Asesor financiero tecamachalco

SIEMPRE CRECIENDO S.A DE C.V. SOLICITAMOS ASESOR FINANCIERO Requisitos: * Edad: 25-40 años* Sexo: Indistinto* Escolaridad: Minimo Secundaria* Disponibilidad de...


Puebla (de los Angeles)

Publicado hace un mes

Recruitment analyst

Job description: Will be responsible for corporate clients , internal recruitment processes. Job responsibilities -Tracking for the internship program...


Nuevo León

Publicado hace un mes

Medico, celaya, gto.

Farmacias del ahorro, empresa 100% Mexicana y lider en el ramo farmaceutico Te invita a integrarte en su equipo de trabajo MEDICO- TIEMPO COMPLETO ZONA: CELAYA...


Guanajuato

Publicado hace un mes

Asesor de crédito - comalcalco 933 118 21 97

FINANCIERA SIEMPRE CRECIENDO (Rayon No. 410, Col Vicente Guerrero) SOLICITA ASESOR DE CREDITO GRUPAL REQUISITOS: -Experiencia en campo (venta, cambaceo...


Tabasco

Publicado hace un mes