Business Transformation Consultant

Business Transformation Consultant
Empresa:

Ibm


Business Transformation Consultant

Detalles de la oferta

IntroductionAt IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.Your Role and ResponsibilitiesTranslates client ecommerce requirements into technical requirements and recommends a total I/T solution. Documents and analyzes ecommerce requirements from a business perspective; defines current and future operational scenarios (processes, models, use cases, plans and solutions) and works with client and the I/T Architect to ensure proper translation of ecommerce business requirements to I/T solution requirements. Serves as business liaison with the package implementation ecommerce team though lacking deep functional package knowledge.Skills: An expert in ecommerce operations with 3 or more years direct ecommerce operational experience, preferably in a high-volume, retail or B2B ecommerce operation.. Experience in managing day to day management of an ecommerce website and/or mobile apps. Knowledge of content management, copy writing, personalization, catalog management, merchandizing, agile development process, ecommerce/mobile app analytics/kpi's, enterprise ecommerce platform knowledge (ideally Hybris, but any enterprise ecommerce application is OK), iOS and Android app dev/management experience, digital marketing, operational reporting and review templates and meeting cadences, customer experience strategies, omni-channel use cases, Search Engine Optimization, image production and management, vendor relations, inventory management, pricing and promotions management, user experience analytics, latest trends and developments in ecommerce technology and business strategyResponsabilities: Advise DCM, Virtual Store, and SEC and other ecommerce operations with respect to duties, skills, meetings, and other things that need to occur in managing digital properties. Help design and create org to manage the ecom ops and coach team members on their roles within this orgRequired Professional and Technical ExpertiseAn expert in ecommerce operations with 3 or more years direct ecommerce operational experience, preferably in a high-volume, retail or B2B ecommerce operation..Experience in managing day to day management of an ecommerce website and/or mobile apps.Knowledge of content management, copy writing, personalization, catalog management, merchandizing, agile development process, ecommerce/mobile app analytics/kpi's, enterprise ecommerce platform knowledge (ideally Hybris, but any enterprise ecommerce application is OK).
Preferred Professional and Technical ExpertiseTechnical, with the ability to rapidly learn and understand new technologies.About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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