Clinical research group's mission is to improve health. It starts as an idea to find a cure. It becomes a life saved. All in-between, it's you! We know that meaningful results not only require the right approach, but also the right people. We invite you to re-imagine health promoting protocols with us, working alongside our talented, bright and energetic teams._The ClinOps PSO drives quality, process improvement, training, and communications globally. Our teams work cross-functionally with the aim to enable efficient delivery of services via our ClinOps objectives.**Summarized Purpose**:Assists in the collation of data and preparation of reports on operational performance and/or capacity management to help support business decision making. Accountable for assigned activities to provide data to support ad hoc business requests. Provides input and assistance on process optimization initiatives within the team.Main responsibilities:- Produces monthly/quarterly reports and dashboards.- Provides support with ad hoc initiatives relating to capacity management capabilities and performance measures.- Assists users with data extrapolation from multiple sources; generates summary data.- Assists in the development of tools and approaches to support process improvement.- Identifies training needs and assists with development of tools/materials.Education and Experience:Bachelor's degree or equivalent and relevant formal academic / vocational qualificationPrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).Knowledge, Skills and Abilities:- Displays an organized and methodical approach, capable of handling multiple responsibilities and prioritizing tasks with strong attention to detail- Good computer skills to include Word, Excel, Powerpoint and knowledge of Spotfire preferable- Capable of persuading, influencing and mobilizing cross functional teams- Good oral and written communication skills with the ability to produce clear, precise and concise written and presentation materials- Solid investigative and analytical skills- Solid decision making skills and ability to recommend solutions in complex situations- Capable of learning new software and systems- PPD is now part of Thermo Fisher Scientific. As the world leader in serving science, our Mission is to enable our customers to make the world healthier, cleaner and safer. We are excited about the opportunities this combination brings to enhance our comprehensive end-to-end offering, enabling customers to move rapidly from scientific idea to approved medicine._Our 4i ValuesIntegrity - Innovation - Intensity - Involvement