Brand Manager
About your role
In this role, your primary focusis to coordinate the team.
Your question every morning should be: How can I best organize the team?
You are expected to simplify and organize workfor everyone, by defining deadlines, priorities, assigning tasks and responsibilities . You ensure brand objectives are met, by managingeveryone's energy, as well as your own in a healthy and responsible manner. You work cross functionally with various teams, clients, suppliers, the Operations Team, possibly other Brand Executives, Brand Leaders and Partners. You are the go-to-person at all times along the journey. People will seek out for you when they have questions on deadlines and priorities.
In mostagencies this position is called Account Manager. We believe that is a cold name for your role and it reflects a work culture focused on transactions where a brand is treated as an account. We rather treat a brand as a brand. Our purpose in Brands&People is to help our clients on brand building, brand growth and brand transformation.
We trust you these key responsibilities,
through which,we will evaluate your performance:
1. Receive, understand anddecode briefs.
2. Debrief, interpret and communicate project needs and objectives in a timely, simple andclear manner.
3. Go beyond requests. Inquire and dig deeper on the client's needs.
4. Find the best way to deliver, consenting with the team while meeting time frames.
5. Before committing to any deadline, ask the team about the time and energy needed to accomplish goals.
6. Define deliverables for every project,seeking guidance and partnering with Brand Leaders and/or Partners.
7. Negotiate over time and deliverables, with both the team and our clients, making sure objectives are properly met and everyone's energy and personal time is respected.
8. Communicate deliverables and time frames to both the team and the client.
9. Assign tasks and responsibilities depending on who best fits the task.
10.Elaborate and present simple and powerful presentations to show monthly progress on projects.
11. Quoting services with suppliers upon request of Brand Leaders or Partners.
Out of your league
This is a mid-level position.This is what's out of your league:
- Defining, revising and/or modifying Contracts
- Modifying the scope of work
- Changing roles inside the team
- Quoting
- Dealing with suppliers outside our trusted network
Expected Behaviors
This particular set of behaviors shape up our culture and ensure a positive atmosphereand Good Vibes at all times. A person that thrives in our culture, behaves this way:
- Acts as an adult at all times. No one willbabysit you or your work.
- Fosters harmony. Good Vibes Only.
- Pledgesto positively transform yourself.
- Isan example of commitment, teamwork and solidarity.
- Channelshigh levels of energy to specific tasks. Finisheswhat they start.
- Alwaysstarts early and finishes early with no pending issues.
- Makessure everybody else does as well.
- Helpsmanage time and energy, in a way that everyone's personal life is respected.
- Earns their team's respect and their client's trust.
- Makessure interactions within the team and our client are smooth, joyful and drama-free.
- Respondse-mails, texts and calls in a timely, clear and polite way.
- Doesnot forward e-mails or texts.
- Takesthe time to interpret and share clients' requests in a simplified manner.
- Doesnot assume anything. Asks again.
- Makessure everybody's on the same page and got the same message.
- Clarifiesdoubts and simplifies things.
- Ishonest about our status and whether we'll make it on time or not.
- Clarity and transparency are mandatory along this journey.
- Solves problemsalong the journey, improvising and undertaking other roles if necessary, with humbleness and energy.
- Doesnot multitask. Isalways present and respectfulat every moment of the journey.
- Shareslessons learned and victories everyday with everybody.
- Asksfor and receives feedback from clients and teammates in a mature and constructive way.
- Providesconstructive, honest and respectful feedback on time.
- Makessure no one's left behind and that everyone enjoys the journey.
- Isobservant, proactive and eager to learn. Nevertheless, doesnot interfere.
- Respectseveryone's role in the journey.
- Observes, flows and leaves creativity and art in experthands.
Experience & Requirements
4+ years experience in Project Management (Advertising).
Capable to understand and explain complex information in simple, clear terms.
Lovesorder and structure.
Strong verbal communication skills.
Good analytical and problem solving skills.Common sense.
Good interpersonal and customer care skills.
Good accurate records keeping.
Neat appearance and good sense of style.
Self Driven.
Critical Competencies for Success
Do’er —
You do what you love. You love what you do.
Credibility is earned through execution and getting things done.
You get into the details and deliver results.
Be ready to get hands-on with all aspects of the daily needs.
Pragmatism and outcomes orientation are valued.
You thrive in a fast-paced environment.
Solution-centric —
You have the ability to foresee and identify needs of the team and client.
You find ways to make things happen, while distributing activities, times and energy.
Collaborator —
You buildtrust across the organization by being a good listener and inclusively soliciting input.
You love working with people!
Day to Day job Duties: Create technical and sales training plans, facilitate and track execution of enablement activities Develop templates and documentation...