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Bilingual Technical Support 31416

Bilingual Technical Support 31416
Empresa:

Kio Networks


Detalles de la oferta

startfragmentkio networks, a mexican company that provides mission-critical information technology services, is looking for new members to strengthen its work teamthe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. you will support the customer by acting as the liaison between the customer and other internal teams. your ability to work in complex networking environment will also make you an ideal candidate.responsibilitiesmanage and address electronic tickets efficientlyfollow-up appropriate to the needs of our clients.troubleshoot and configure software and hardwarequalificationsat least 2 years of technical support experience in help desk with itsm tools mainly remedycustomer service orientedknowledge: os windows server, unix, linux, sql, mysqlbasic knowledge of networksavailability for rotating shifts (7x24)english fluent(ability to write, and talk)workplace: sant fe, cdmxat kio networks we are committed to equal opportunities, our selection process is based on skills, abilities and experience, we do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality.endfragment


Fuente: Evaluar

Requisitos

Bilingual Technical Support 31416
Empresa:

Kio Networks


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