Bilingual Customer Service Agent Home Office

Vacante para la empresa CS Enterprises at ConnectNet en Jiutepec, Morelos

Bilingual Customer Service Agent (Home Office) No Prior Experience Required
Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.
Key Responsibilities:
Customer Service: Respond to customer queries and requests.
Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
Problem Solving: Identify and resolve customer issues effectively.
Data Recording: Maintain accurate records of customer interactions.
Customer Education: Provide information about products/services.
Internal Collaboration: Work with other departments to address customer issues.

Requirements:
Bilingual Fluency
Communication Skills: Excellent interpersonal communication and empathy.
Problem Solving: Ability to find solutions.
Flexibility: Availability for rotating schedules and weekends.

Compensation:
Attractive and Competitive Salary
Statutory and Superior Benefits
Savings Fund
Performance Bonuses
Home Office (Remote Job)

100% Paid Training
If you are a student, we respect your school schedules. Both part-time and full-time positions are available.
Nivel de educación deseada:
Media Superior
Nivel de experiencia deseada:
Nivel Inicial
Función departamental:
Atención al cliente
Industria:
Call Centers / Telemarketing
Habilidades:
b2 english
customer support
english
fluent english
conversational english