**We help the world run better****This is a Hybrid role based out of either Monterrey or Mexico City, MX.****What you'll do**In your role as a Basis consultant, you will be responsible for supporting the ECS customer for SAP innovative products. You will assess and solve issues in new or existing customers, and work with high attention to detail, reliability, and efficiency. You will collaborate closely with your team members to ensure success. In your day-to-day you will- Lead the Service delivery base on the defined KPIs- Provide the pre-sales support by validation and providing the technical input during contract signature.- Building of complex SAP Landscapes by providing technical expertise and support on all platforms and for latest hardware technologies.- Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA requirements- Creating the Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the Local and global Team.- Standardizing the complex activities and convert into standard. Closely work with Architecture teams to define and validate new offering.- Installation of the product as per ECS standard.- Cross Platform move of customer landscape.- Collaborate closely with developers and architects from the technology platform and all lines of businesses to come to feasible and adaptable solution.- Work as part of the Scrum Team**What you bring**Are you analytical, self-motivated, and enjoy problem solving? Are you skilled in time management and task prioritization? Do you enjoy continuous learning and working efficiently in a fast-paced environment? If this sounds like you, do you also bring:- Strong communication skills both written and spoken in English- knowledge ITIL and Project management- Minimum 1 year of Experience in Service management and Project Management.- Profound knowledge with 7+ years of working experience as Technical SAP Net Weaver Consultant (ABAP and Java basis administration), Experience in installation of the New Innovation SAP products on HANA, ASE database and Linux and windows operating system.- Working knowledge on the non-ABAP SAP products. Like XSA, IDM BOBJ, open text etc.- Up to 2 years of experience in Installation, Upgrade and Migration activities on ABAP and NON-ABAP SAP products.- working experience/Knowledge on the Hyperscaler like Azure, AWS,GCP will be added advantage**Meet your team**Together with your team, you will work in the SAP Enterprise cloud Services with Technical Operation Unit ( TECH-OP) which is IT-infrastructure provider to the SAP Cloud Customers and is responsible for running SAP's ECS External customer landscape as World class service provider for SAP products. In ECS we are building, managing, and running 3000+ customer landscapes in SAP DC and Hyperscaler like Azure, GCP, AWS with most advance technology. We are highly motivated and skilled engineers with locations in Germany, Mexico, India, and US.SAPECSCareers**We build breakthroughs together****We win with inclusion**SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.Requisition ID: 356966 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
