Company OverviewWESCO International, Inc. (NYSE: WCC), a publicly traded Fortune 500 holding company headquartered in Pittsburgh, Pennsylvania, is a leading provider of electrical, industrial, and communications maintenance, repair and operating (MRO) and original equipment manufacturers (OEM) products, construction materials, and advanced supply chain management and logistic services. 2016 annual sales were approximately $7.3 billion. The company employs approximately 9,000 people, maintains relationships with over 25,000 suppliers, and serves approximately 75,000 active customers worldwide. Customers include commercial and industrial businesses, contractors, government agencies, institutions, telecommunications providers, and utilities. WESCO operates nine fully automated distribution centers and approximately 500 full-service branches in North America and international markets, providing a local presence for customers and a global network to serve multi-location businesses and multi-national corporations.
Brief DescriptionPerforms credit, accounts receivable and collections functions for a set of accounts within a branch or business unit. Depending on assignment, the scope of responsibility is approx. 50-500 DPC's (customer accounts) and AR portfolio value of $2 to 4 million. Works to achieve cash flow and operating expense goals - DSO, past due %, bad debt expense, etc. - established by Financial Services leadership
Detailed DescriptionMonitors past due invoices and make collections contacts via phone, e-mail or customer portals. Use judgment as to frequency and nature of contact depending on customer payment history, industry (local construction company vs. national corporation), invoice amount, etc.
Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason.
Reports customer account collection status to FS management during periodic reviews, takes necessary action after meeting to improve performance
Participates in monthly Branch calls to review aged AR / disputes and progresses towards resolution.
Maintains aggressive follow-up to ensure prompt resolution of disputes.
Performs complex account reconciliations, including research of unapplied cash / credits and unearned discounts.
Evaluates collectability of unearned cash discounts, finance charges, etc. and performs write-offs of uncollectable amounts within their level of authority.
Researches and obtains appropriate credit information to rate credit worthiness of new and existing accounts within assigned portfolio, making recommendations of credit limit to Supervisor for approval.
Works with FS management to determine the use of various credit instruments to mitigate risk (UCC filings, Liens, joint checks, letters of credit, payment bonds, guaranties, etc.).
Works cross-functionally with Sales, Operations, Finance, Contract Administration, and Customer Master Administration teams to gather and review documents (PO’s, Credit applications, etc.) and load into Contract Tracking Tool for approval by FS management and partners.
Reviews orders on credit hold on a timely basis as to not delay shipments by evaluating credit worthiness of customers, including, open invoices, in process payments and backlog. Makes independent decisions to release orders on credit hold, or escalate higher-risk customers to supervisor.
Depending on account assignment, assists with preliminary lien administration process and create and/or prepare Lien Waivers for approval.
Obtain White Belt Certification. Participate in LEAN projects as directed by FS Management
Job Requirements-Credit (analysis of customer financial data and third-party credit agency information) and collection experience. 3-5 years
-Computer system applications: MS Outlook, Oracle ERP (Advanced collections), Experian (customer financial data) or equivalent 1-2 years
-Bachelors’ Degree Finance, Accounting or Business
-Strong written, oral communication and interpersonal skills with a positive disposition.
-Reliable with strong organizational skills and solution-oriented philosophy..
-Ability to work independently to prioritize both job tasks and multiple requests from cross-functional partners and external customers
-Ability to work effectively with all levels of management to accomplish goals and objectives.
-Willingness to accommodate temporary working hour changes as required by workflow.
-Willingness to travel as required
-fluent in English (read, speak, write)
Additional DetailsPara WESCO México, ofrecemos atractivo esquema de compensación y prestaciones superiores a los de Ley, que incluye vales de despenas, fondo de ahorro, 30 días de aguinaldo, seguro de gastos médicos y de vida, desarrollo, capacitación, plan de vida y carrera y más.
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