Analista Sr Proc Y Soluc Neg

Analista Sr Proc Y Soluc Neg
Empresa:

Hsbc Group


Analista Sr Proc Y Soluc Neg

Detalles de la oferta

Descripción

Role Purpose (overall high level summary of the role)The REPM process consultant role is acting in the capacity of trusted advisor to regional, and line of business senior management either directly or in support of the Head of REPM HOST. The role provides thought leadership to support well-reasoned decisions in matters of strategic, organizational, operational, and technological investment and alignment.The role is not only positioned to respond to any variety of questions and challenges posed by this audience, but also adds value to the business by providing proactive consultancy services at various points of the Change the Bank pipeline management including prioritization The role extends in understanding business requirements, business models and operating models and designing leading class solutions/options whilst ensuring optimum strategic alignment, ability to deliver and benefits realization across all Operations.The role acts as a catalyst and driver for change and a champion for continuous performance improvement across Operations. In addition to providing leadership and oversight to multiple internal engagements, the role holder will actively monitor competitors, as well as trends and emerging technologies/innovations in the industry, leveraging those observations to identify opportunities and support recommendations. The REPM process consultant role will also contribute to the development of the REPM HOST function to improve its performance. Principal Accountabilities: Key activities and decision making areas• For specific functional areas, deliver step change in operational performance (cost, service levels, and customer satisfaction) through identification and successful initiation of new change initiatives aligned with global directions and global/regional business transformation initiatives• Act as trusted advisor to business partners and ensure commercially based decisions are taken on prioritizing and optimizing the change portfolio• Promote a culture of strategic and pragmatic thinking, aligning short term decisions and investments with longer term vision and objectives• Work with the businesses and delivery partner to develop objective, quantitative recommendations that are driven by ROI to deliver benefit to the overall enterprise, and not only to a single operating silo• Identify and recommend innovative solutions that are infused with emerging technologies and solutions while tempered with common sense• Working across regional and local teams to ensure commonality of understanding and objectives whist reiterating global intents• Revisit projects post deployment on regular basis to validate business• Responsible for delivery of Six Sigma curriculum (Yellow belt and Green Belt) across all Operations. Customers / Stakeholders • Build trusting relationships with internal customers by consistently delivering value add consultancy services and delivery that exceeds expectations and positions HSBC for sustained success• Work across Group Businesses and support functions in the region to create an organizational ‘momentum for change’ based around commonality of solutions and standardization of product and process.• Be knowledgeable about HSBC business drivers and customers, the businesses of competitors, and emerging trends in the industry landscape• Work with management/senior management across Customer Groups and key stakeholders (Compliance, Audit, Fin, HR etc) to constantly challenge ‘perceived wisdom’, to achieve buy-in for the recommended solution and its implementation approach, to evaluate the impact of change, and to ensure monetization of benefits• Proactively interact with its delivery partners ( Business Services and other support areas) to understand current state and go forward opportunities
Calificaciones

Role Purpose (overall high level summary of the role)The REPM process consultant role is acting in the capacity of trusted advisor to regional, and line of business senior management either directly or in support of the Head of REPM HOST. The role provides thought leadership to support well-reasoned decisions in matters of strategic, organizational, operational, and technological investment and alignment.The role is not only positioned to respond to any variety of questions and challenges posed by this audience, but also adds value to the business by providing proactive consultancy services at various points of the Change the Bank pipeline management including prioritization The role extends in understanding business requirements, business models and operating models and designing leading class solutions/options whilst ensuring optimum strategic alignment, ability to deliver and benefits realization across all Operations.The role acts as a catalyst and driver for change and a champion for continuous performance improvement across Operations. In addition to providing leadership and oversight to multiple internal engagements, the role holder will actively monitor competitors, as well as trends and emerging technologies/innovations in the industry, leveraging those observations to identify opportunities and support recommendations. The REPM process consultant role will also contribute to the development of the REPM HOST function to improve its performance. Principal Accountabilities: Key activities and decision making areas• For specific functional areas, deliver step change in operational performance (cost, service levels, and customer satisfaction) through identification and successful initiation of new change initiatives aligned with global directions and global/regional business transformation initiatives• Act as trusted advisor to business partners and ensure commercially based decisions are taken on prioritizing and optimizing the change portfolio• Promote a culture of strategic and pragmatic thinking, aligning short term decisions and investments with longer term vision and objectives• Work with the businesses and delivery partner to develop objective, quantitative recommendations that are driven by ROI to deliver benefit to the overall enterprise, and not only to a single operating silo• Identify and recommend innovative solutions that are infused with emerging technologies and solutions while tempered with common sense• Working across regional and local teams to ensure commonality of understanding and objectives whist reiterating global intents• Revisit projects post deployment on regular basis to validate business• Responsible for delivery of Six Sigma curriculum (Yellow belt and Green Belt) across all Operations. Customers / Stakeholders • Build trusting relationships with internal customers by consistently delivering value add consultancy services and delivery that exceeds expectations and positions HSBC for sustained success• Work across Group Businesses and support functions in the region to create an organizational ‘momentum for change’ based around commonality of solutions and standardization of product and process.• Be knowledgeable about HSBC business drivers and customers, the businesses of competitors, and emerging trends in the industry landscape• Work with management/senior management across Customer Groups and key stakeholders (Compliance, Audit, Fin, HR etc) to constantly challenge ‘perceived wisdom’, to achieve buy-in for the recommended solution and its implementation approach, to evaluate the impact of change, and to ensure monetization of benefits• Proactively interact with its delivery partners ( Business Services and other support areas) to understand current state and go forward opportunitiesCampo de trabajo

:Administración de ProyectosTipo de vacante:Vacante del país

Ciudad: mexico city


Fuente: Neuvoo_Ppc


Área:

  • Otros / Otros

Requisitos

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