Customer Care Representative

The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices,disconnects and retention, just to name a few.The position requires empathy and the ability to handle stressful and sometimes angry calls.**Requirements**:High School Diploma/GED6 Months of Call Center ExperienceEnglish Level B2/C1 (Conversational)**Requirements**:The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices,disconnects and retention, just to name a few.The position requires empathy and the ability to handle stressful and sometimes angry calls.**Requirements**:High School Diploma/GED6 Months of Call Center ExperienceEnglish Level B2/C1 (Conversational)